Privacy policy
Privacy Policy
1. Introduction
At EF LANZAROTE VACATION EXPERTS SL, we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.lanzarotevacationexperts.com (hereinafter, the “Website”).
2. Data Controller
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Name: EF LANZAROTE VACATION EXPERTS SL
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CIF: B19987437
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Address: Calle Junco 3, Puerta 18, Matagorda, 35510, Lanzarote, Spain
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Phone: 675353229
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Email: reservas@lanzarotevacationexperts.com]
3. Personal Data Collected
We may collect and process the following personal data:
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Contact information (name, address, email, phone number).
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Booking information (check-in and check-out dates, number of guests).
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Payment information (credit card or other payment details).
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Additional information that you voluntarily provide when contacting us.
4. Purpose of Processing
We process your personal data for the following purposes:
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To manage and confirm your vacation rental bookings.
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To process payments and issue invoices.
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To communicate with you regarding your reservation.
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To send you promotional and commercial information, only if you have given your consent.
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To improve our services and your user experience on the Website.
5. Legal Basis for Processing
The legal basis for processing your personal data is:
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The performance of a contract or pre-contractual measures requested by you (such as bookings and payments).
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Your consent (e.g., for sending marketing communications).
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Compliance with legal obligations.
6. Data Recipients
We do not share your personal data with third parties, except in the following cases:
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When required by law.
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Service providers acting as data processors that offer adequate data protection safeguards (e.g., payment processors, web hosting providers).
7. International Data Transfers
Your personal data will not be transferred to countries outside the European Economic Area (EEA) without appropriate safeguards and in accordance with applicable regulations.
8. Your Rights
You have the right to:
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Access your personal data.
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Request rectification of inaccurate data.
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Request deletion of your data when they are no longer necessary for the purposes collected.
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Request the restriction of data processing.
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Object to the processing of your data.
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Request the portability of your data.
You may exercise these rights by sending a written request to info@lanzarotevacationexperts.com or to the address Calle Junco 3, Puerta 18, Matagorda, 35510, Lanzarote, Spain. You also have the right to lodge a complaint with a supervisory authority (such as the Spanish Data Protection Agency – AEPD).
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
10. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
11. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on the Website and, if significant, will be communicated to you by email.
12. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@lanzarotevacationexperts.com or at the address Calle Junco 3, Puerta 18, Matagorda, 35510, Lanzarote, Spain.