Basic information about privacy

Introduction

At EF LANZAROTE VACATION EXPERTS SL, we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website www.lanzarotevacationexperts.com (hereinafter, "the Website").

Data Controller

• Name: EF LANZAROTE VACATION EXPERTS SL

• CIF: B19987437

• Address: CALLE JUNCO 3 PUERTA 18, MATAGORDA 35510

• Phone: [Phone Number]

• Email: [admin@lanzarotevacationexperts.com]

Personal Data Collected

We may collect and process the following personal data:

• Contact information (name, address, email, phone number).

• Booking information (arrival and departure dates, number of people).

• Payment information (credit card details or other payment methods).

• Additional information that you voluntarily provide when contacting us.

Purpose of Processing

We process your personal data for the following purposes:

• To manage and confirm your vacation rental bookings.

• To process payments and billing.

• To communicate with you to provide information about your booking.

• To send you commercial information and promotions, provided you have given your consent.

• To improve our services and the user experience on the Website.

Legal Basis for Processing

The legal basis for processing your personal data is:

• The performance of a contract in which the data subject is a party, or in order to take steps at the request of the data subject before entering into a contract (bookings and payments).

• The consent of the data subject (sending of commercial communications).

• Compliance with applicable legal obligations.

Recipients of Personal Data

We do not share your personal data with third parties, except in the following cases:

• Legal obligation.

• Service providers acting as data processors who offer adequate data protection guarantees (e.g., payment services, web hosting services).

International Data Transfers

Your personal data will not be transferred to countries outside the European Economic Area (EEA) without adequate safeguards and in compliance with applicable regulations.

Rights of the Data Subject

You have the right to:

• Access your personal data.

• Request the rectification of inaccurate data.

• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

• Request the restriction of processing of your data.

• Object to the processing of your data.

• Request the portability of your data.

You can exercise these rights by sending a written request to admin@lanzarotevacationexperts.com or to the address CALLE JUNCO 3 PUERTA 18, MATAGORDA 35510. You also have the right to lodge a complaint with a supervisory authority.

Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We will retain your personal data for the period necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Website, and if they are significant, we will notify you via email.

Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at admin@lanzarotevacationexperts.com or at CALLE JUNCO 3 PUERTA 18, MATAGORDA 35510.